Our products are well-protected by amber glass bottles, which are resistant to heat, cold, and sun damage as the amber glass also blocks UV light. For our shipping packaging, we use paper and cardboard instead of plastic, which also protects your order if left in the hot sun or freezing snow when delivered.
If your product delivery was exposed to heat, please open the box, shake each product (without opening), and place your products in the fridge for 10 minutes to restore them to room temperature. Once the products have cooled to room temperature, open them to check that the ingredients have not separated. If they appear separated, use a stir or the end of a teaspoon and give them a brisk stir to re-blend.
If your product delivery was exposed to cold, please let them return to room temperature and briskly stir to re-blend if necessary.
Please contact our Customer Support Team if you require further assistance.
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